Most commonly this error occurs when a piece of paper stick inside the printer. Remove all the cartridges and try to find the paper. If printer is dirty clean it well by using an air blower.
In some models error 5100 indicates a print head jam. Check it manually, clean and lubricate the shaft if necessary.
Error 5100 may also means that waste ink tanks needs to be replaced. The “tanks” are basically super absorbent pads on the bottom of the printer to absorb extra ink from the print head. A waste ink counter keeps track and displays Error 5100 after a specified number of cleaning cycles. At this time you have two choices:
Solution 1:
Since the ink counter indicates a specified number of cleaning cycles have gone through, the best thing would be to replace or clean the ink pads/ink tanks. To do this, you’ll have to contact Canon and ask them to do it for you. Or if you are good with DIY jobs, you can do it yourself too though its fairly risky since you might damage your printer.
Both of these solutions here might be inappropriate, the first because sending a printer to Canon for repair would be as expensive and DIY jobs aren’t something everyone can do, so you can skip ahead to:
Solution 2:
Since the counter has reached its limit and that’s the only thing stopping you from printing again, you simply reset the counter and start printing. This will prolong your printer’s life by a big margin, and incase it stops working after a few months or years, you can simply resort to Step 1 and replace the ink tanks or buy a new printer instead.
Here’s how to reset the counter:
- Turn the printer off.
- Now Press and Hold the resume button and press and hold the power button aswell. A buzzer will sound once.
- Keep on holding down the Power button (do not let it go!) and release the Resume button. Now press the resume button twice (do not press and hold, simply press twice) and then release the Power button.
- The indicator on your printer should now be green. Press the resume button three times followed by pressing the Power button once. A buzzer will sound, and the printer will switch off after that.
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