Showing posts with label hp. Show all posts
Showing posts with label hp. Show all posts

Monday, December 5, 2011

HP Printer Error Codes

Are you worried about the numbers that come out from your printer's display panel while you are using your HP printers? Well, these can be HP printer error codes. You don't have to worry about them as there are solutions to such errors. Want to know more about what these error codes are and see how they can be solved?

HP printer error codes to watch out for

Some of the most common printer error codes that can pop out your computer screens (or your printer's display panel) are due to paper problems. There are those that result from use of wrong HP supplies.

1. Error 10. This denotes "Supplies Memory Error". This error actually comes out depending on your printer model. This is caused by the printer having problems with the memory chip. The simplest way to solve this problem is to reset the printer settings by turning the printer off and on.

2. Error 11. This printer error code means "Paper Out". The problem with this is it appears even if you have loaded the paper on the tray. To solve this, you have to check the problem and see to it that the paper is loaded correctly. Sometimes, this can also be a result of HP ink or toner build-up on the sides of the paper tray so better check on that too.

3. Error 12. This is a code for "Open or No EP Cartridge." If this printer error code shows up on the screen, it means that the top cover is open. This can be a result of defective toner cartridges, cooling fans or PS5 sensors. You should then check where the defect is coming from and replace the parts when necessary.

4. Error 13. This code means "Paper Jam". The first thing you can do to solve this problem is to check on your paper. See to it that it matches what is specified for your printer model. Some HP printers may have problems when you load thick paper inside them. In view of this, you should check HP's paper guide.

5. Error 14. This can be an indicator of "No EP or Toner Cartridge." This is one of the HP printer error codes that may confuse you especially if you have installed your HP printer cartridges. Well, how can you solve this then? Simply pull out the cartridge and reinstall them again.

6. Error 16. This HP printer error code is short for "Toner Low". This might mean that you already have an empty printer cartridge. But at times this can also mean that the printer toner is not distributed evenly. When this is the case, simply shake the printer cartridge from back to front and side to side.

7. Error 21. Also known as HP printer error code for "Print Overrun", this problem can be solved by seeing to it that your printing job is not too complex.

There are still other HP printer error codes that may come out depending on the printer model you own. You can check on the manual that comes with your HP printers when these codes appear on the printer's display.

Article Source: http://EzineArticles.com/4320896

Fix HP Printer Error Code 20




HP Printer error code 20, as the name describes, is a problem with the HP printer on your system. The issue is typically caused if the printer is either not configured correctly, or your system tries to send an erroneous command to it. This error will typically show when you try and print a document / spreadsheet or another piece of data from your system, and will stop the print-out from proceeding. In order to fix this, it's advisable that you follow the steps outlined in this tutorial.

The HP error 20 will generally show in this format:

There are several reasons why this error may show, including having an outdated / erroneous printer driver, not installing the printer software you need on your PC correctly, or having registry errors on your system. The bottom line of the problem is basically that when you try and print out a document / file from your Printer, there are certain issues which prevent Windows from either recognizing or connecting with the printer on your system. To fix the issue, you need to repair the various problems which cause this to occur - which can be done in quite an easy way.

The first thing to do to ensure the error code 20 is does not show up again on your system is make your HP printer the "default" printer. It might be the case that your system will be unable to use the printer as it cannot identify which one to use. Making your HP printer your default printer will resolve this issue, and should help your system to correctly print out. After that, you should also look to reinstall the HP printer software on your computer. This will essentially remove the printer from your PC and then place it back there again - allowing your system to correct any potential issues it had the last time it was installed.

It's highly recommended that you also "clean out the registry" of your PC by using a registry cleaner program. These are software tools which will fix any errors that are inside the 'registry' of your system - which is a large database that Windows uses to store vital settings and information for your computer. It's often the case that many registry settings will either become damaged or corrupted - leading your PC to be unable to use the files that it needs to run. This often causes a variety of errors to show, and is one of the main reasons for the HP printer error code 20 showing. To fix this, it's advisable that you clean out the registry of your system with a registry cleaner tool.

Article Source: http://EzineArticles.com/4774431

Friday, November 25, 2011

Fix Error code 0xC19A003

For any other 'Ink System Failure ' message or other '0x ' error as listed at the top of this document, follow these solutions to resolve the issue.

Solution one: Reset the printer
The error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.



  1. Press the Power button to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button to turn it on.


  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.

Solution two: Remove, clean, and reinstall the print head


If the previous solutions did not resolve the problem, the printhead might be installed incorrectly, or there might be ink or debris on the printhead electrical contacts. Follow these steps to check and clean the printhead.

Step one: Remove the printhead

  1. Press the Power button ( ) to turn on the product.
  2. Open the cartridge access door.
  3. To remove each cartridge, press the tab on the front of the cartridge to release it and remove it from the slot.
NOTE: Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.


 4. Lift the latch handle on the carriage until it stops.

Figure 21: Remove the cartridge






Figure 22: Lift the latch handle

5. Lift the printhead straight up to remove it.

Figure 23: Remove the print head


Step two: Clean the printhead


There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead

Figure 24: Three areas to clean


1 - Plastic ramp on the side of the ink nozzles
2 - The edge between the ink nozzles and the electrical contacts
3 - The electrical contacts

CAUTION: Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas.

Figure 25: Do not touch the electrical contacts



  1. Gather the following cleaning materials:
  • Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.
  • Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.
2. Lightly dampen a clean, lint-free cloth.
3. Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink remains on the electrical contacts.

Figure 26: Clean the electrical contacts


Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts.

Figure 27: Clean the edge between the ink nozzles and the electrical contacts




5. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. Wipe away from the nozzles only.

Figure 28: Clean the ramps


6. Dry the previously cleaned areas with a clean, dry, lint-free cloth before proceeding to the next step.
7 .Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.
8 .Clean the electrical contacts inside the product by wiping them from top to bottom. Repeat this motion until no ink remains on the electrical contacts.

Figure 29: Clean the electrical contacts inside the product




9. Dry the area with a clean, dry, lint-free cloth.

Step three: Reinstall the printhead


1. Raise the latch handle, and then reinsert the printhead.

Figure 30: Insert the printhead




2. Carefully lower the latch handle before reinserting the cartridges.

NOTE:Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly.


Figure 31: Lower the latch handle


3. Using the colored shape icons for help, slide the cartridges into their appropriate slots until they snap firmly into place in the slot.

4. Close the cartridge access door.

HP k8600 will not print from win7

Following are some of the tips, which you must follow while you are using a printer with Windows 7 system.



  • Ensure that the cables are properly connected; you need to ensure that your printer is properly connected, and plugged in, and also the cable is accurately connected to the computer as well.
  • Check the power; make sure that the printer’s power is switched on, ensure that all the computer necessary computer components are also turned on.
  • Make sure that the hardware is properly plugged in, and also turned on. Apply troubleshooting.
  • A troubleshooter is a tool, which is generated automatically and which can easily fix the problems that occur with your system.
  • Thus, if you are coming across different issues related to your printer, then you can consult the troubleshooter.
  • You require driver applications to run your hardware devices.
  • Make sure that the drivers are not outdated, corrupt, or incompatible, resulting in disrupting the communication between the printer and the computer.
  • Always make sure that you are making use of the most recent and latest device drivers, and also that are compatible with your system requirements and specifications, as this can be extremely useful in resolving printer issues.

Wednesday, November 9, 2011

HP LASER PRINTER ERROR CODE 54


HP LASER PRINTER 2D, 3D 
1. Improperly fitted duplex shift plate.

2. Bad PS5 or SL4.

3. Main motor defect.

HP LASER PRINTER 5SI, 8000 

1. Defective duplexer.

HP LASER PRINTERS 1200, 2200, 3100, 3200, 4100
1. Temporary error.

2. Replace formatter.

3. Remove tab from toner cartridge and reinstall the toner cartridge.

4. Try another wall outlet. Remove the printer from any UPS supplies, additional power supplies, or power strip.

HP LASER PRINTERS 2410, 2420, 2430 ERROR 54.XX ERROR

1. Related to a sensor issue.
2. Turn the printer off and then turn the printer on again.
3. If the message persists, check the sensors in the priner to verify that they are working correctly.

HP LASER PRINTER P3005 ERROR 54.XX
1. A device command error has occurred.
2. Turn the device off and then on.
3. If the message persists, contact HP support.

HP LASER PRINTER 3027M/3035
1. A temporary printing error has occurred.
2. Turn the device off and then turn the device on.
3. If the message persists, check the sensors in the device to make sure that they are working correctly.
4. Replace the ECU.

HP LASER PRINTER 3200
1. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.
2. If the error persists, replace the formatter.

HP LASER PRINTERS 4200, 4300, 4250, 4350
1. The toner cartridge was installed with the sealing tape in place.
2. Remove sealing tap and reinstalled the toner cartridge. Which means remove the cartridge pull tab. There is a reason why that tab says pull before you install the toner cartridge.  
3. Replace the toner cartridge if you have not already rue ran the toner cartridge.

HP COLOR LASER PRINTER 4500, 4550 
ERROR 54.1
1. Indicates that an internal power failure has occurred.
2. Check the fuser for paper jams.
3. Replace the low-voltage power supply
4. Replace the high-voltage power supply

HP COLOR LASER PRINTER 4500, 4550 ERROR 54.2
1. Indicates that a problem with the carousel ass'y.
2. Remove all toner cartridges and reseat and check for obstruction.
3. Replace the brake release.
4. Replace carousel drive motor.
5. Replace the rotary drive ass'y.

HP COLOR LASER PRINTER 4500, 4550 ERROR 54.3
1.The printer has a density sensor problem.
2. Replace the density sensor.

HP COLOR LASER PRINTER 4500, 4550 ERROR 54.4
1. Indicates a waste toner sensor malfunction.
2. Replace the waste toner sensor.

HP COLOR LASER PRINTER 4500, 4550 ERROR 54.6
1.The OHT sensor has reported an error.
2.Replace the IBT drawer. 

HP COLOR LASER PRINTER 4600, 5500 ERROR 54.1
1. Check the fuser ass'y.

HP COLOR LASER PRINTER 4600, 5500 ERROR 54.3, 54.5, 54.6, 54.11, 54.12, 54.13, 54.14, 54.20
1.Replace all toner cartridges.
1.Replace the color registration detection ass'y

HP COLOR LASER PRINTER 4600, 5500 ERROR 54.7, 54.8, 54.9, 54.10
1. Replace the drum phase sensor for the indicated color.

HP COLOR LASER PRINTER 4600, 5500 ERROR 54.19
1. Replace the D.C. controller board.

HP COLOR LASER PRINTER 4600, 5500 ERROR 54.21, 54.22, 54.23, 54.24
1. Replace toner level sensor PCB.
2. Replace D.C. controller.

HP LASER PRINTER 5025MFP, 5035MFP ERROR 54.XX
1. Usually related to toner and print cartridge sensor problems.
2. Turn the printer off and then on again.
3. Reseat the print cartridge.
4. Make sure that you are using a refilled HP print cartridge.
5. Replace the print cartridge.
6. Error 54.18 = black toner level sensor malfunction.

HP LASER PRINTER 5200 ERROR 54.XX
1. A sensor error has occurred. Printing cannot continue.
XX Description:
02- Developer
05- Waste toner
06- Overhead transparency
07- Rotary motor
2. Turn the printer off and then on.
3. Check the connectors on the toner level PCB.
4. Check the connectors on the DC controller.
5. If the error persists, replace the DC controller.

HP LASER PRINTER 8500, 8550 ERROR 54.1
1. Indicates that the temperature/humidity sensor has malfunctioned.
2. Replace the cross member ass'y which includes the temp/humidity sensor
3. Replace the controller board.

HP LASER PRINTER 8500, 8550 ERROR 54.2
1. A carousel rotation error.
2. Reseat all toner cartridges and make sure the toner lock lever is fully locked on all toners.
3. Replace the carousel stopper solenoid.
4. Replace the black toner cartridge on/off switch.
5. Replace the carousel motor.
6. Replace the controller board.
7. Replace the main relay PCA.

HP LASER PRINTER 8500, 8550 ERROR 54.3
1. Indicates a density sensor error/
2. Replace the density sensor.

HP LASER PRINTER 8500, 8550 ERROR 54.4
1. Waste toner sensor has failed.
2. Replace the waste toner sensor ass'y
3. Replace the imaging drum.

Friday, November 4, 2011

USB HP Printer Installation Troubleshooting in Windows Xp


Solution one: Clear your computer and reinstall the HP software

Often, it helps to clean up a few files, reboot your computer, and try installing the HP software again. Follow these steps.

Step one: Clear your computer and run the Disk Cleanup utility

  1. Make sure that you have let the setup program complete by clicking Continue in the setup screens (if you don't see any HP software setup screens, then it's already done).
  2. Unplug the USB cable from the product.
  3. Reboot your computer.
  4. Run the Disk Cleanup utility:
    1. Click Start, click All Programs, click Accessories, click System Tools, and then click Disk Cleanup.
    2. After the Disk Cleanup utility analyzes the hard drive, a report with a list of options appears on the computer. Click the appropriate check boxes to remove unwanted files from the computer, and then click OK.
    3. Click Yes on the confirmation screen that appears on the computer.

Step two: Reinstall the HP software

Use one of the following methods to reinstall the HP software.

Method one: Download and install the software from the HP Web site

  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Right-click this link: Get Software and Drivers, and then click Open in new window.
  4. Type your product number, and then click Next. You might also need to click your model in a list of similar products.
  5. Click Software & Driver Downloads.
  6. Select your operating system, and then click Next.
  7. Click the Plus sign next to Driver, and then click the driver that you want to download.
  8. Read through the minimum system requirements and additional instructions. You can also click View directions for complete download instructions.
  9. This option allows you to install the software at any time after the download completes.
  10. Click Save, and then browse to the location on your computer where you want to save the file.
  11. Click Save. The software downloads to your computer.
Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.

Method two: Use the software CD

Follow these steps to install the software with the product CD.
  1. Insert the printer CD into the CD drive of the computer, and then wait a few sections for the software installer to open. If the installer does not start automatically, click Start , click My Computer, and then double-click the CD drive.
  2. Follow the on-screen instructions to install the software.
IMPORTANT: The installer might as if you want to check online for the latest installation updates for your product. For the best installation results, HP recommends that you click Yes to let the installer check for updates and download them for you.
  • If these steps resolved the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next solution.  

Solution two: Disable startup software and reinstall the HP software

If you were unable to successfully install your HP product, you might need to disable startup software temporarily. Windows allows many programs and processes to run immediately upon startup. These programs might be preventing you from installing the HP Software.
These directions explain how to disable these programs and processes temporarily while installing the HP product, and then how to re-enable the startup software again.

Step one: Disable startup software

  1. Click Start , and then click Run.
  2. Type msconfig in the Run dialog box, and then click OK. The System Configuration Utility dialog box opens.
    • If Normal Startup is currently selected, follow these steps:
      1. Select Selective Startup, and then clear the Load Startup Items check box.
      2. Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
      3. Click Disable All.
    • If Selective Startup is currently selected, follow these steps:
      1. Click the Startup tab.
      2. Make a list of the items that are selected. You will need this list to reset your computer startup items later.
      3. Click the General tab.
      4. Clear the Load StartupItems check box.
      5. Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
      6. Make a list of the items that are selected. You will need this list to rest your computer startup items later.
      7. Click Disable All.
  3. Click Apply.
  4. Click OK. A new window displays. Click Restart to continue.
  5. Upon restarting your computer, the System Configuration Utility window displays. Select the Don't show this message... check box, and then clickOK.

Step two: Reinstall the HP software

Use one of the following methods to reinstall the HP software.

Method one: Download and install the software from the HP Web site.

  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Right-click this link: Get Software and Drivers, and then click Open in new window.
  4. Type your product number, and then click Next. You might also need to click your model in a list of similar products.
  5. Click Software & Driver Downloads.
  6. Select your operating system, and then click Next.
  7. Click the Plus sign next to Driver, and then click the driver that you want to download.
  8. Read through the minimum system requirements and additional instructions. You can also click View directions for complete download instructions.
  9. This option allows you to install the software at any time after the download completes.
  10. Click Save, and then browse to the location on your computer where you want to save the file.
  11. Click Save. The software downloads to your computer.
Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.

Method two: Use the software CD

Follow these steps to install the software with the product CD.
  1. Insert the printer CD into the CD drive of the computer, and then wait a few sections for the software installer to open. If the installer does not start automatically, click Start, click My Computer, and then double-click the CD drive.
  2. Follow the on-screen instructions to install the software.
IMPORTANT: The installer might as if you want to check online for the latest installation updates for your product. For the best installation results, HP recommends that you click Yes to let the installer check for updates and download them for you.

Step three: Enable startup software

IMPORTANT: Follow these steps to re-enable your startup software. If you skip this step, your computer might not function the way that you expect.
  1. Click Start , and then click Run.
  2. Type msconfig in the Run dialog box, and then click OK. The System Configuration Utility dialog box opens.
    • If you followed the instructions to disable a Normal Startupconfiguration (or if you want to return to that configuration), selectNormal Startup.
    • If you want to customize the programs that run at startup, follow these instructions for a Selective Startup:
      1. Click the Startup tab.
      2. Select every item that is on your list of selected items for theStartup tab.
      3. Click the Services tab.
      4. Select the Hide All Microsoft Services check box at the bottom of the screen.
      5. Select every item that is on your list of selected items for theServices tab.
  3.  Click Apply.
  4. Click OK. a new window displays.
  5. Click Restart to continue.

Thursday, November 3, 2011

Reset for the Photosmart C5100 Series


 HP Photosmart C5140 All-in-One Printer
* HP Photosmart C5150 All-in-One Printer
* HP Photosmart C5175 All-in-One Printer
* HP Photosmart C5180 All-in-One Printer
* HP Photosmart C5183 All-in-One Printer
* HP Photosmart C5188 All-in-One Printer
* HP Photosmart C5190 All-in-One Printer
Steps:
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
3. Just turn on the printer and configure your printer new

Reset HP Photosmart C4200 series, C4300 series and C4400 series Procedure


HP Photosmart C4200 Series:

  • HP Photosmart C4205
  • HP Photosmart C4210
  • HP Photosmart C4240
  • HP Photosmart C4250
  • HP Photosmart C4270
  • HP Photosmart C4272
  • HP Photosmart C4273
  • HP Photosmart C4275
  • HP Photosmart C4280
  • HP Photosmart C4283
  • HP Photosmart C4285
  • HP Photosmart C4380 Series Includes:

    • HP Photosmart C4380
    • HP Photosmart C4383
    • HP Photosmart C4385

    HP Photosmart C4400 Series Includes:

    • HP Photosmart C4435
    • HP Photosmart C4440
    • HP Photosmart C4450
    • HP Photosmart C4472
    • HP Photosmart C4473
    • HP Photosmart C4480
    • HP Photosmart C4483
    • HP Photosmart C4485
    Steps:
    1. Press Cancel and Power, at the same time. 2. Then, the Unit will ask for a Key Combo, press blue, green, gray buttons (in order) for this. 3. “Support Menu” should appear. 4. Go to Resets menu and use the semi-full reset.
    Support Menu (Blue for Up, Gray for Down and Green for OK)
    * Firmware Revision (hint:push gray button to move to the next menu item) * Scan Diagnostics Menu * Reports Menu * Print Tests Menu * System Configuration Menu * Resets Menu * Information Menu
    Alternate reset procedure (for older products):
    1. Unplug the power cord from printer. 2. Hold both o.k and Cancel simultaneously. 3. Plug the power cable while holding the buttons.

Resets HP all-in-one printers

Follow steps below to reset Hewlett-Packard (HP) All-in-one Printers (products with keypads only). Resetting your printer will reset your printer to its original state.


1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6″ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.



For Box-type models (No Keypads):

1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.