Fix Samsung SCX Errors and Reset

Samsung SCX series printers (SCX-4521, SCX-5530, SCX-6220, SCX-6320, SCX-6322) are piece of office equipment for use at home or in small business. These space-saving All-in-One printers provide high quality laser printing, high color digital scanning, copying and faxing.

User can press “Menu” key on display to go through the menus and choices. There are many that are useful to the technicians. You can set the machine to continue copying if toner empty or to stop if toner empty. If you wish it to continue, go to “ignore toner empty” and set it to “ON”. Density, paper feed, power save, etc are also adjusted here. Go to “Reports” and then to “billing/Counters” for total count. You can also print out a report which will tell you all of the user choices and what their current setting is, which probably includes total count also.

SCX 5530 Drum Reset:

After replacing the drum with a new one, press “Menu” and then press up/down keys until “New Drum” displays. Then press “Mode/enter”. When you see “New drum unit?” press “1” to select yes and to reset the drum count.

Error Messages:

• Authentication failed: Wrong password
• Comm Error, Connection Error: Fax line error problem
• Data read/check USB: Time expired,; try again
• Data write/ check USB: Inadequate memory
• Door open: Front or rear cover open.
• Enter again: Keystroke error
• File access denied: Change server settings
• File Name exist: Change file name
• File name over limit: Delete some files
• Fuser open
• Incompatible: Problem with machine you are communicating with.
• Low heat error: Off and On or fuser problem
• LSU motor: Laser polygon motor problem

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Samsung Printer Error Codes

There have been several models of the Samsung Laser Printer released into the market. However, many of them seem to pose various degrees of problems. Here are some of the common error codes along with tips on troubleshooting:

Error message: Scanning error

This error message is essentially a hardware error. You could try to replace the USB cable. Sometimes poor quality cables cannot transmit the large data needed by a scanner.

Error message: paper jam

This happens when the paper has got stuck in your Samsung Laser Printer. You need to check the sensor located beside exit rollers. Maybe it is in incorrect position, or is damaged. If nothing works, try replacing it with a new sensor.

Error message: square prints

Sometimes you may experience that your Samsung Laser Printer is printing out squares instead of regular text. It can happen if you are using Firefox or printing content from sites which do not recognize the font used in the text. To fix this problem you will need to reinstall all relevant drivers. If this doesn’t help then visit the printers and faxes folder, select your printer and choose the properties.

Error message: missing print

Sometimes, a portion of your page could be devoid of print. It can happen because of incorrect paper size configuration. Check the settings and try again.

Error code: H2

This error code indicates that there is a problem with the fuser warming up. Make sure all the cables are in connection and that no point is missing.

Error message: Media tray empty

Sometimes even if the tray is loaded with paper you could be getting this error message on your Samsung Laser Printer. Try updating the drivers by visiting the Samsung site. This should rectify issues.

Error: Toner light still on

After replacement of the toner cartridge you might still find the toner light switched on continually. You need to check on the fuse located on the front side of the cartridge. You could try replacing this with a 50 mp one. This error usually occurs in the Samsung SCX-4216F.

Error code: 24

This error code indicates that there is too much overload as far as the print job is concerned. You can select the button called ‘continue’ and then try reducing the amount of print job. 

Error code: 50

This indicates a malfunction in the fuser. It means the fuser is not heating up. Try switching off your Samsung Laser Printer or resetting the printer for around 15 minutes and then switch it on again. In case this does not solve the problem, it could indicate a fault in the fuser assembly or in the AC power.

Error code: 16

This error code means that the toner is low. That means the distribution of the toner inside the cartridge is inadequate. You need to take out the cartridge and move it back and front gently. If this does not work try replacing the cartridge. You could also try cleaning up the contacts.

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