There have been several models of the Samsung Laser Printer released into the market. However, many of them seem to pose various degrees of problems. Here are some of the common error codes along with tips on troubleshooting:
Error message: Scanning error
This error message is essentially a hardware error. You could try to replace the USB cable. Sometimes poor quality cables cannot transmit the large data needed by a scanner.
Error message: paper jam
This happens when the paper has got stuck in your Samsung Laser Printer. You need to check the sensor located beside exit rollers. Maybe it is in incorrect position, or is damaged. If nothing works, try replacing it with a new sensor.
Error message: square prints
Sometimes you may experience that your Samsung Laser Printer is printing out squares instead of regular text. It can happen if you are using Firefox or printing content from sites which do not recognize the font used in the text. To fix this problem you will need to reinstall all relevant drivers. If this doesn’t help then visit the printers and faxes folder, select your printer and choose the properties.
Error message: missing print
Sometimes, a portion of your page could be devoid of print. It can happen because of incorrect paper size configuration. Check the settings and try again.
Error code: H2
This error code indicates that there is a problem with the fuser warming up. Make sure all the cables are in connection and that no point is missing.
Error message: Media tray empty
Sometimes even if the tray is loaded with paper you could be getting this error message on your Samsung Laser Printer. Try updating the drivers by visiting the Samsung site. This should rectify issues.
Error: Toner light still on
After replacement of the toner cartridge you might still find the toner light switched on continually. You need to check on the fuse located on the front side of the cartridge. You could try replacing this with a 50 mp one. This error usually occurs in the Samsung SCX-4216F.
Error code: 24
This error code indicates that there is too much overload as far as the print job is concerned. You can select the button called ‘continue’ and then try reducing the amount of print job.
Error code: 50
This indicates a malfunction in the fuser. It means the fuser is not heating up. Try switching off your Samsung Laser Printer or resetting the printer for around 15 minutes and then switch it on again. In case this does not solve the problem, it could indicate a fault in the fuser assembly or in the AC power.
Error code: 16
This error code means that the toner is low. That means the distribution of the toner inside the cartridge is inadequate. You need to take out the cartridge and move it back and front gently. If this does not work try replacing the cartridge. You could also try cleaning up the contacts.