Fix INK SYSTEM FAILURE

I can help you to solve your problem, just follow the next steps:
1.- Get the unit into the “Support Menu” by following the steps below:
A.- Press and hold the “*” and “#” keys at the same time then release both keys.
Display should say “Enter Special Key Combo”
B.- Press and release in sequence the “1”, “2” and “3” buttons.
Once in the menu, follow the next steps:

2.- Press and release the right arrow button twice.
3.- Display should say “System Configuration Menu”.
4.- Press and release the “OK” button.
5.-Display should say “Hardware failure status”. If not there already, press Arrow Key over to “Hardware failure status”,
6.-Press and release the “OK” button.
7.-Display should say “Hardware failure status: Clear. Press OK to clear”.
8.-Press and release the “OK” Button. The message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9.-Press and release the “CANCEL” button as many times until the “Welcome to Photosmart Express” window appears.
10.-Turn the unit on and then off, continue with the installation/setup of the unit.

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